01 Scheduling Workflows and Burner Accounts w/Emily Smythe
Unjargoned: healthcare workflows that make sense
In this episode of Unjargoned, I dive into the intricacies of scheduling workflows and the innovative use of burner accounts with our guest, Emily Smythe, the EMR and technology systems manager at Dent Neurologic Institute. Emily shares her journey from a medical assistant to a leader in healthcare technology, revealing the challenges of provider burnout and patient access. We discuss her approach to complex scheduling workflows, prioritizing patient convenience and reducing the administrative burden on staff. With insights into the evolving landscape of neurology and the implementation of self-scheduling systems, Emily emphasizes the importance of adapting technology to enhance patient care. Join us as we explore how thoughtful workflows can make a significant impact in healthcare.
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