Meritage Medical Network serves over half a million patients throughout Northern California, but was struggling to reach these patients efficiently and effectively. Luma Health’s Total Patient Engagement™ platform.
To get their patients to care, this academic medical center was looking for a patient engagement partner that leveraged technology to ensure that no patient fell through the cracks. After implementing Luma Health’s platform, the health center was able to increase its appointment slot utilization by 2.4x, which streamlined care team workflows, generated revenue, and lowered patient wait times.